At LUX PRESENTS, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and manage the personal information you provide through our website and WhatsApp messaging service.
1. Information We Collect
We collect the following information when you contact us via WhatsApp:
- Personal data: Name, phone number, and any other information you choose to share during the conversation.
- Interaction data: The history of your messages and interactions with our service.
2. How We Use the Information
The information we collect is used for:
- Responding to your inquiries: We use your information to provide you with personalized responses to your messages.
- Improving our services: We analyze interactions to enhance the quality of our service and efficiency.
- Fulfilling your requests: Addressing specific requests or services you ask for via WhatsApp.
3. Protection of Information
Your personal information will be treated confidentially. We implement technical and organizational security measures to protect the data you provide against unauthorized access, alterations, or destruction.
4. Sharing Your Information
We do not share or sell your personal information to third parties except when necessary to fulfill your requests or comply with the law. For example:
- Service providers who help us manage the WhatsApp platform.
- If required by law or in the case of a legal request.
5. Data Retention
We will retain your data only for as long as necessary to fulfill the purposes described in this Privacy Policy. After this period, your data will be deleted or anonymized as appropriate.
6. User Rights
You have the right to:
- Access the personal information we have about you.
- Request correction or deletion of your data.
- Request the limitation of the use of your information.
If you wish to exercise any of these rights, you can contact us via WhatsApp or email.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please feel free to contact us via WhatsApp or at info@luxpresentsae.com